Oracle's Anthony Lye, senior vice president of the company's customer relationship management software unit, said demand is growing at a rate he hasn't "seen since the bubble times." Lye also argued ...

If you trust Oracle to have the best marketing, sales and service automation in the world, then just sign up for their CRM-in-90-days offer. Don't ask about customization though - but do tell the ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle said Monday it will ship the next generation of its sales force automation software within the next two months, as part of its annual update of its customer relationship management tools. The ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...

Oracle said it would combine InQuira's technology with its CRM software to create cross-channel customer support applications. Businesses can use the technology as agent-assisted service systems ...

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...